What We Collect and Why We Use It
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We also record transactional data each time a deposit or withdrawal is processed,
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so your account wallet stays accurate and disputes can be resolved quickly. Session data — device type, browser, IP address, and pages visited — is logged automatically to keep your account secure and to detect unusual access patterns. We do not sell your personal data to
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third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. You have the right
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to request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where local law permits. Players in George Town and across Malaysia can reach our support team through live chat to raise any data concern directly. Access to certain
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features and data-handling practices depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.